Privacy Policy

Effective Date: July 12, 2025

Welcome to Devlizer. This Privacy Policy explains how we collect, use, and protect your information when you use our services, including our web-based client offerings and our suite of SaaS products.

1. Who We Are

Devlizer is a web-based platform providing custom software development services (web and mobile) and a growing portfolio of SaaS tools aimed at business productivity, automation, and AI integration. Our platform is accessible globally, with a core focus on Egypt and the MENA region.

2. Information We Collect

a. For Service Clients:

• Mandatory: Name, email address, company name, project requirements
• Optional: Phone number

b. For SaaS Users:

• Mandatory: Name, email, password, billing information (for paid features), usage data
• Optional: Profile picture, phone number, feature feedback

c. Automatically Collected Data:

• Device type, browser information, IP address, and other technical metadata
• Usage analytics via third-party tools (e.g., Google Analytics, Plausible)

3. How We Use Your Information

We use the data we collect to:

• Deliver and maintain our services and SaaS platforms
• Provide customer support and respond to inquiries
• Improve our products and user experience
• Process payments and manage subscriptions
• Send service-related emails and promotional content (only if opted in)

4. Third-Party Services

We rely on trusted third-party providers to support our operations, including:

• Analytics: Google Analytics, Plausible
• Payments: Stripe, Paddle
• Email Communications: MailerLite, SendGrid
• Hosting/CDN: Cloudflare, Vercel, Coolify

These providers may collect or receive certain data as needed to provide their services and are bound by their own privacy policies.

5. Legal Basis for Processing

For users in the EEA or other relevant jurisdictions, we process your data based on:

• Your consent (where applicable)
• Contractual necessity (e.g., when you sign up for a service or make a payment)
• Our legitimate interests (e.g., improving service delivery, securing our platform)
• Legal obligations (where applicable)

6. Data Retention

We retain personal data only as long as necessary for the purposes set out in this policy, or to comply with legal obligations. Users may request data deletion or account closure at any time.

7. Your Rights

Depending on your location, you may have rights under laws like the GDPR or local privacy laws, including:

• The right to access, update, or delete your data
• The right to object to or restrict processing
• The right to data portability
• The right to withdraw consent (where processing is based on consent)

You can exercise these rights by contacting us at: support@devlizer.com

8. Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, or misuse.

9. Children’s Privacy

Devlizer is not directed to children under the age of 13 (or applicable age in your region). We do not knowingly collect personal information from children.

10. International Data Transfers

Given our global infrastructure, your data may be transferred and processed in countries outside your residence. We ensure that such transfers are protected through adequate safeguards (e.g., standard contractual clauses).

11. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 support@devlizer.com